Employees in the public sector

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The callback function closes on Tuesday 24 September 2024

Due to a technical restructuring of the UDI Information Service's telephone system, the option to choose callback (to be called back without losing your place in the queue) will unfortunately no longer be offered from Tuesday 24 September 2024.

This means that when you call UDI's Information Service, you must expect to have to wait in a queue if there is a lot of traffic on the line. We inform you in the telephone queue which number you have in the queue. For most case types, it is also possible to contact UDI's Information Service via chat.

We apologise for any inconvenience caused by the change.

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Vi kan ikke utveksle sensitive opplysninger på epost

Til ansatte i NAV: Vi kan ikke lenger utveksle informasjon om flyktningstatus, utvisning eller tilbakekall via epost. Dette er midlertidig. NAV må derfor i mellomtiden kontakte oss på telefon 23 35 15 00. Ansatte i NAV kan ringe oss mandag, tirsdag, torsdag og fredag kl. 9:00-14:30. Spørsmål om oppholdsstatus kan fortsatt besvares via epost.

Call us

The phone is open on Monday, Tuesday, Thursday and Friday from 10:00 a.m. to 2:30 p.m.. The phone is closed on Wednesday. You can reach us during opening hours at (+47) 23 35 15 00. 

You must be authorised in order for us to be able to disclose confidential information about another person.